Terms and conditions
The website at www.lightning.health is operated by Lightning Health Ltd ("we", "us" or "our").
We are registered in England and Wales under company number 11063972. Our registered office is:
12 Tentercroft Street
Lincoln
LN5 7DB
United Kingdom
Our main trading address is:
8 Devonshire Square
London
EC2M 4PL
Our VAT number is 284 7950 54.
To contact us, please email enquiries@lightning.health or call +44 (0)20 3348 8943.
By Using Our Website You Accept These Terms
By using our website, you confirm that you accept these Terms of Use and agree to comply with them.
If you do not agree to these terms, you must not use our website.
Other Terms That Apply
These Terms of Use refer to the following additional policies, which also apply to your use of our website:
- Our Privacy Policy: www.lightning.health/privacy
- Our Cookie Policy is included within our Privacy Policy and provides information about the cookies used on our website.
Changes to these terms
We may amend these Terms of Use from time to time.
Please check this page periodically to ensure you understand the terms that apply when using our website.
These terms were last updated on 1 October 2026.
Changes to our website
We may update and change our website from time to time to reflect changes to our services, users' needs and business priorities.
Where appropriate, we will endeavour to provide reasonable notice of significant changes.
Suspension or withdrawal of our website
Our website is made available free of charge.
We do not guarantee that our website, or any content on it, will always be available or uninterrupted.
We may suspend, withdraw or restrict access to all or any part of our website for business or operational reasons. Where reasonably possible, we will provide notice of any significant suspension or withdrawal.
You are responsible for ensuring that anyone accessing our website through your internet connection is aware of these terms and complies with them.
How you may use material on our website
Unless otherwise stated, we are the owner or licensee of all intellectual property rights in our website and the material published on it.
These works are protected by copyright laws and treaties throughout the world. All rights are reserved.
You may print one copy of, and download extracts from, our website for your personal use. You may also draw the attention of others within your organisation to content published on our website.
You must not:
- Modify printed or downloaded materials in any way;
- Use illustrations, photographs, video, audio or graphics separately from the accompanying content;
- Remove any copyright or proprietary notices from materials obtained from our website.
Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
You must not use any content from our website for commercial purposes without obtaining permission from us or our licensors.
If you print, copy or download any content in breach of these terms, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Do not rely on information on this website
The content on our website is provided for general information purposes only.
It is not intended to constitute advice and should not be relied upon as such. You should obtain professional or specialist advice before taking, or refraining from taking, any action based on the content of our website.
Although we make reasonable efforts to keep information up to date, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or current.
We are not responsible for websites we link to
Where our website contains links to third-party websites or resources, these links are provided for information only.
Such links should not be interpreted as approval or endorsement by us of those websites, their content or any information obtained from them.
We have no control over the content of third-party websites or resources.
Our responsibility for loss or damage suffered by you
Nothing in these terms excludes or limits our liability where it would be unlawful to do so. This includes liability for:
- Death or personal injury caused by our negligence;
- Fraud or fraudulent misrepresentation; and
- Any other liability that cannot be excluded or limited under applicable law.
Subject to the above:
- We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.
- We will not be liable for any loss or damage arising from the use of, inability to use, or reliance upon our website or its content.
In particular, we will not be liable for:
- Loss of profits, sales, business or revenue;
- Business interruption;
- Loss of anticipated savings;
- Loss of business opportunity, goodwill or reputation; or
- Any indirect or consequential loss or damage.
How we use your personal information
We will only use your personal information in accordance with our Privacy Policy, available at:
www.lightning.health/privacy
Viruses, security and misuse
We do not guarantee that our website will be secure or free from bugs or viruses.
You are responsible for configuring your own information technology, computer programmes and platform to access our website. You should use appropriate virus protection software.
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material.
You must not attempt to gain unauthorised access to:
- Our website;
- The server on which our website is stored; or
- Any server, computer or database connected to our website.
You must not attack our website through a denial-of-service attack or distributed denial-of-service attack.
Any breach of this provision may constitute a criminal offence under the Computer Misuse Act 1990. We will report such breaches to the relevant law enforcement authorities and cooperate fully with them, including disclosing your identity where required. In the event of a breach, your right to use our website will cease immediately.
Linking to our website
You may link to our homepage provided that you do so in a way that is fair, lawful and does not damage or take advantage of our reputation.
You must not establish a link in a way that suggests any form of association, approval or endorsement by us where none exists.
You must not link to our website from any website that you do not own.
Our website must not be framed within another website and you may not create a link to any part of our website other than the homepage.
We reserve the right to withdraw linking permission at any time without notice.
If you wish to link to, or make any use of, content on our website other than as set out above, please contact enquiries@lightning.health.
Governing law
These Terms of Use, their subject matter and their formation are governed by the laws of England and Wales.
You and we both agree that the courts of England and Wales will have exclusive jurisdiction over any dispute arising in connection with these terms or your use of our website.